The Washing Machine Works!

13 04 2012

I feel like I left you all hanging after my daily updates on my washing machine saga. Work has been crazy busy, and combined with cleaning, planning and doing a few things for the various weddings I’m attending for the rest of the year (three of them!), blogging has not been in the cards. Hopefully I can get back into the swing of things again!

So the short version of my story is that the washing machine is finally fixed.

The parts finally came in, and I got a call from the repair company. When they wanted to schedule an appointment, I told them that I wanted the same guy as the last appointment, since he seemed to be the only one who knew what he was doing. Fortunately, that worked out.

He came and took apart the machine again:

Lovely, isn’t it?

He put in a new pressure sensor (down below), which seemed to be what the problem was. Basically, the washing machine wasn’t sensing that it was full, so even once the cycle started to agitate, it would continue to fill the basin. And the result was water everywhere.

He also replaced the load dial, which is how I set the load to small, medium or large. The large cycle wasn’t working at all, and he wasn’t sure if this was having an impact or not, so I he erred on the side of caution.

Once it was done, he finally tested the heck out of it – not like the first guy. He tested every cycle size, ran through a full cycle, and there was NO water. I wasn’t convinced, so he said I should stay home to run the next couple of loads to be sure, but that he was 100% sure that it was fixed.

After cleaning out some of the dust, he put it all back together, and miracle of miracles, it works. No leaking.

The other guys had mentioned to me that there was a lot of lint built up in the dryer itself – you may remember that I’d replaced the hose from the back – and although I always remove the lint screen and clean it after every load in the dryer, I took a look and saw that he was right (about that anyway). So I went crazy with the vacuum and cleaned that all out, and the washer and dryer have been working like gangbusters. I do have to leave the bathroom door open now when I’m running a load though because it gets a little steamy in there between the dryer and washer (if I’m doing a load in hot water).

I’m just glad that it works.

But that’s not entirely the end of my saga. I’m really not happy with the way that it was resolved. When I talked to the tech (the guy who ultimately fixed it), he said that if the first guy had run just a couple more tests when he came out initially, he would have realized that it wasn’t the timer that wasn’t working. So all of this headache might have been avoided if that guy had just done his job. ┬áIt took five visits to get this fixed, which is just ridiculous. So I wrote a letter outlining the issue in great detail and sent it off to the appliance repair company. We’ll see how they decide to resolve it.





The Saga Continues…

1 04 2012

I’d like to say that since I was finally home (and relatively illness free) this weekend that I got a ton done around the house…but I’d be lying. After a long week at work, and all of the travel and sleeplessness, insomnia, jet lag, etc. of the last month, I was just plum exhausted. So yesterday was officially a lazy day – I decided that if I woke up and the weather was bad, I’d just be couchbound – and when I woke up, it was 45 and rainy.

Perfect inside weather!

Now, there is plenty I could do inside, and with all the spring-like weather lately, I should be working on some spring cleaning. But instead, I watched my DVR’d shows, took a nice long nap, and worked on some crochet projects. Today was more of the same, although I did get motivated enough to vacuum the whole house, and steam clean the first floor, as well as take all the garbage/recycling outside.

What a difference a little cleaning can make!

I also dropped a load of laundry off at my parents’ because…you guessed it…the washing machine is still not working.

On Friday, the second repair guy arrived (this is the same as the guy who realized they’d ordered the wrong timer), and I was ready to do battle. There was NO way I was paying more money. I’m still pretty fired up about it, because truth be told, if the first guy had said that he wasn’t sure that the timer was the right part, and we’d need to play around, I might have said forget it, and just put the money towards a new washing machine.

But anyway, I stood in the doorway of the bathroom the entire time the guy was here on Friday, as he tested a few things, called in to the engineers, and still couldn’t figure it out. He ordered two more parts (at no cost to me, he said, without me putting up a fuss), and said if I absolutely needed to use the washer, I could. I just have to keep an eye on it.

But while I love cleaning up water all over the floor, and keeping my fingers crossed that it’s not continuing to do damage to the floor, I decided that since I can go over to my parents’ to do laundry, that would be the plan. I’m not in dire need for clean clothes yet – I still have a lot – it’s just that I like to keep on top of the laundry. And of course, when I went to grab the pup yesterday for his walk, he pulled his new trick – he gets so excited about going for a walk (despite my remaining very calm about it all and forcing him to sit before I put the leash on) that he doesn’t know what to do with himself. He runs around, seemingly forgetting that the longer he races around, the longer it is before he’s able to go out on said walk.

So lately, he’s been jumping up on the couch and laying down, as if to show me what a good boy he’s being (he did the same thing when I would tell him he’s going in the crate when he was being naughty as a little(er) guy). But he’s got this nervous habit – if he’s lying down, and you go to touch him (pet him, put the leash on, whatever), he pees.

Unless he’s just been outside and fully emptied his bladder, which rarely happens.

It’s not technically an accident, because it’s just an excited/nervous thing he does. But it’s really annoying. And he did it yesterday on the couch’s slip cover. So that’s one thing that NEEDED to be washed, and that was the first load to go in at my parents’. Oh Oliver.

It’s also the reason I need to borrow their carpet steam cleaner again. But that’s a story for another time.

Although next weekend is Easter weekend, and I’m going to be away on Friday night (because a friend from high school is making her Broadway debut in Leap of Faith, how cool!), I’m hoping to be well-rested enough to get some outdoor projects started…i.e. a yard cleanup, thanks also to a little munchkin who loves to dig! And keep your fingers crossed that over the next few days, my washing machine will ACTUALLY get fixed!





The Never-ending Washing Machine Saga

28 03 2012

This has been one crazy month. I flew over 32,000 miles in 34 days, in 10 flights.

Needless to say, I’m EXHAUSTED.

I’m finally home for more than five minutes, and yet, my washing machine saga continues. When I last left you, the part for my washing machine was on order, and I was hopeful that I could get everything taken care of in between my travels. Despite feeling like total garbage after my first trip (the London-Italy-KL trip), I had to spend about six hours at my parents’ house doing laundry. It’s not as bad as it sounds, because they have a comfortable couch, so I set myself up with my laptop and the tv, and realized I didn’t have nudgy puppies bugging me like at home. So it was actually fairly restful.

But three weeks’ worth of laundry, which included virtually everything I own, meant that things were air drying everywhere. I left it all there late that night, and returned the following day to pick it up. Originally, my mom was supposed to be coming to my house to watch the pups, so I figured that she could be on hand to let the washing machine repairman in, so that everything would be right as rain when I returned from trip #2 to Dallas.

She decided it would be easier to watch them at her house instead, so after packing up the clothes I would need, I also packed up the dogs and all of their stuff and trucked them up to north Jersey. Then, it was off to five days in Dallas. The washing machine part had arrived just before I left.

So when I returned, I pretty much called them immediately to schedule my appointment. I’d gotten back to my house on a Sunday, and called Monday morning, saying that I could do any time in the following three days, even though I really wanted to leave by Wednesday afternoon to head BACK to my parents’ – we were leaving from there on Thursday for Germany.

But of course, they couldn’t fit me in until Wednesday. They said the appointment would be in the morning, but when I got the confirmation call, they said between 2-5. Super.

I knew I had to drop the dogs off that day, by four, and I also had to pick up my dry cleaning, which I’d talked the guy into rushing for me, since I needed it for my trip also. I ended up having to drop the dogs off by 1, just to keep that 2-5 window clear. The repairman arrived about two thirty, I gave him the part, and set about cleaning up my house (when the dogs are away, it’s the perfect time to clean!). The repairman sort of fussed about a bit, and then said he needed to check something in his truck…because he wasn’t sure it was the right part.

Yes, you read that right.

They ordered the WRONG part.

Because the appointment wasn’t until Wednesday, I’d already had to head back to my parents’ AGAIN to do more laundry, and now, he’s telling me that he doesn’t have the right part.

He apologized and said they would rush the part, but I pointed out that with me leaving the country, it wouldn’t exactly do me much good. I was super annoyed because here I was AGAIN with no working washing machine, and a few odds and ends to wash. I ended up going back and forth to my parents’ that afternoon/evening three times, finally leaving and locking the door after 11pm. So, not exactly a restful evening before my trip, plus, I’d missed relaxing the night before and spending some time with my pups before their trip to the kennel.

Annoying.

When I got home yesterday from trip #3, there was a message saying that the part had arrived to them this time – they didn’t even tell me where it was shipping, but at least they should check to make sure it’s the correct one. I called this morning AGAIN (after having to figure out that the number the girl left on my answering machine was one digit wrong) and finally booked another appointment for tomorrow. This darn thing better get fixed or someone is getting my wrath!

On the plus side, I am fully unpacked for a change (yay!) and ready to get back into the swing of life at home. My yard is a disaster area, with holes from a certain basset hound who is into digging, weeds taking over the front yard, and the grass high enough in the back to require mowing. We’ve got rain in the forecast for this weekend, but we’ll see if I can sneak in some work in the garden and get things in shape for spring!